All sales are final. We do not offer refunds or exchanges once an order has been placed.
However, if your product arrives damaged or defective, please contact us within 48 hours of delivery at support@turnslow.com, along with clear photos of the item and packaging. Once approved, we will initiate a refund or replacement based on the situation.
Approved refunds will be processed within 5–7 business days to the original payment method.
If you have any questions about your order or our return policy, feel free to reach out:
📧 support@turnslow.com
We’re happy to help and will respond as quickly as possible.